I’ve been a Cool Zone customer for many years under their service contract, and overall I’ve always had good experiences. Recently, Orlando came to install a UV light for my system. While he was here, I mentioned a separate issue that ideally should have been addressed during regular maintenance visits in the past.
Orlando took the time to carefully assess the problem, make sure it was corrected, and ensure that everything was working properly before he left. I truly appreciate his professionalism, attention to detail, and commitment to doing the job right.
It’s clear that he takes pride in his work and puts the customer’s needs first. I’m grateful for his help and would gladly request him for future service calls.
