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Frequently Asked Questions

Check out a list of our most frequently asked HVAC-related questions below!

Have additional questions? Call Cool Zone Inc. at 239-513-9199 today to speak with one of our knowledgable representatives.

What is the Ideal Humidity Level for my Home?

The humidity level of a residence should never exceed 60%. Indoor environments kept at greater than 60% humidity are susceptible to  mold and mildew growth. This can lead to  property damage and decrease air quality. Many of the latest thermostats display your home’s current humidity level, and Cool Zone techs always test for humidity during maintenance visits.

Where Should I Set My Thermostat When I Leave Town?

If you are leaving your home for any extended period of time, your thermostat should be set to 78 degrees. This is a sort of “sweet spot” where your unit will run often enough to keep humidity under control, but not often enough to waste money cooling an uninhabited home.

How Often do HVAC Filters Need Replacing?

HVAC air filters work to clear circulating air of dust, dirt, allergens and other contaminants. As such, they need to be cleaned or replaced regularly to maintain clean air and help your HVAC system operate at peak efficiency. Cheap, disposable filters should be checked/changed every month, while premium filters should be changed every four to six months depending on filter specifications. Non-disposable filters should be checked/cleaned monthly.

How Often Should Heating and Cooling Systems be Serviced?

To maintain the highest efficiency with your heating and air conditioning, Naples, FL-based Cool Zone suggests servicing your HVAC equipment two times per year. Not only does this level of service ensure top efficiency through proper maintenance of parts and smooth airflow, but also reduces the need for HVAC repairs over time and expands the lifespan of equipment. 

What is Included With an HVAC Maintenance Plan Visit?

Among elements included with HVAC servicing by your Naples premier heating and air conditioning company are:

  • Full inspection
  • Coil cleaning in place (if accessible)
  • Refrigerant check
  • Blower wheel inspection
  • Heating element examination
  • Fan assessment
  • Electrical connection check
  • Lubrication as needed
  • Condensate drain inspection and cleaning
  • Thermostat setting adjustment
  • Air filter replacement (with standard filter media)
How Often do Residential HVAC Systems and Air Ducts Need to be Cleaned?

The answer to this question may depend on a variety of factors. A key consideration is whether any of a home’s residents suffer from asthma or other respiratory ailments. Households with smokers and/or pets may also want to conduct more frequent cleanings. Cool Zone also recommends HVAC system and air duct cleaning prior to moving into a new home, after renovations, and whenever there has been any damages or water contamination to the home or its HVAC system. 

Does Duct Cleaning Provide Any Health Benefits?

Research has shown that HVAC systems can collect and disperse numerous contaminants that may impact overall health, especially those already afflicted with respiratory illness. These contaminants include mold, fungi, bacteria, and small dust particles that can be removed by HVAC system and air duct cleaning. 

Does HVAC System Cleaning Help Reduce Energy Bills?

The U.S. EPA has conducted research showing that HVAC system cleaning can boost system efficiency by clearing debris from sensitive mechanical parts. Dirty HVAC systems tend to be more prone to break down, have a shorter lifespan, and typically operate less efficiently than clean systems.

What is the NADCA and Why Should I Use a NADCA Member to Clean My Air Ducts?

NADCA stands for the National Air Duct Cleaners Association. And when you use a NADCA-certified air duct cleaning service, such as offered by Naples, FL-based Cool Zone, you are guaranteed to receive the highest levels of air duct cleaning and service.  

What Else Can I do to Maintain My HVAC System?

With regular inspection, cleaning and service of your heating and air conditioning, Naples, FL-based Cool Zone believes you can cover all bases related to efficiency, air purity, and maintaining your HVAC system.

When is it Time to Purchase a New Air Conditioning System?

Age is a primary consideration, especially when you consider that today’s HVAC equipment can be up to 60 percent more efficient than late model equipment. Along with age, neglected maintenance, and wear and tear can contribute to inefficiencies. If your HVAC system is struggling, or your air conditioning repair bills are starting to mount up, your Cool Zone technician may recommend replacement. You may also need a new system if you notice an increase in utility billing combined with a decrease in the efficiency of your system. New additions or expanded space in your home or work space may also warrant the need for a new HVAC system.

If you want to upgrade your heating and/or air conditioning, Naples, FL-based Cool Zone can provide you with the highest efficiency air conditioners, furnaces, and HVAC systems available in southwest Florida. Not only will your new system deliver the most comfortable levels of clean air, but help you save money on your utility bills.  

Do You Offer Financing for HVAC Equipment?
Cool Zone Inc. is partnered with Service Finance Company, LLC to provide easy financing and payment plan solutions for HVAC Equipment and Installation. Click the link below to apply now.
What Does It Mean to be a Lennox Premier Dealer?

Lennox Premier Dealers are the best of the best when it comes to repair, maintenance, and installation of all Lennox Systems. With 100% satisfaction guaranteed by Lennox, you know you are in good hands with a Lennox Premier Dealer like Cool Zone, Inc.

What Our Customers Are Saying

Cool Zone Inc

4.9Out of 5 stars

Overall rating out of 308 Google reviews

Cool Zone is the best. The install and maintenance is the best around.

Joseph Cardinal
Edited 2 weeks ago

Outstanding service and delivery. The service person was friendly, professional and efficient.

rich
a month ago

Can't say enough about this company. Prompt, professional, and efficient! I will never use anyone else and I highly recommend this company!

frances mckay
a month ago

Cool Zone consistently does a great job - professional, knowledgeable techs. They are extremely thorough, on time and will answer any questions and help educate you on on the care of your system if you inquire - Best company I have used in the Naples Area for HVAC

L S
a month ago

I used Cool Zone to service my A/C and am very pleased with the results, the technician even put on bootie’s when entering. Thank you Cool Zone for a thorough job!

Chris Gallagher
a month ago

I’ve been a Cool Zone customer for many years under their service contract, and overall I’ve always had good experiences. Recently, Orlando came to install a UV light for my system. While he was here, I mentioned a separate issue that ideally should have been addressed during regular maintenance visits in the past. Orlando took the time to carefully assess the problem, make sure it was corrected, and ensure that everything was working properly before he left. I truly appreciate his professionalism, attention to detail, and commitment to doing the job right. It’s clear that he takes pride in his work and puts the customer’s needs first. I’m grateful for his help and would gladly request him for future service calls.

Darren Davis
a month ago

Cool Zone installed an air conditioner for me several years ago and has done the annual maintenance since. The install was exceptional, and every maintenance has been spot on.

LEANN BURKHOLDER
a month ago

I have been using Cool Zone for years now and I’ve been very very pleased and highly satisfied with their work. Today I had a delightful technician Jacob Cuevas. He was very professional, very polite, very friendly and very knowledgeable about my system. I want Jacob to be my technician in the future. Great job!

Susan Beach
a month ago

I recently met with Shaun at a property I was considering. He was incredibly knowledgeable, professional and easy to talk to. I was confident that Shaun and the Cool Zone were the company to replace all the ducts in the unit. Unfortunately I did not go through with the purchase but based on my experience so far I would highly recommend this company and use them in the future!

Bill K
2 months ago

My A/C unit went out and Shaun showed up the next morning and looked everything over and was able to hook us up with a new condensing unit for a very reasonable price. He arraigned for two technicians to show up that afternoon, and they did an excellent - and fast! - job of installing it. I appreciate their promptness, workmanship and professional attitude. I highly recommend Cool Zone for anyone's air conditioning service needs.

Carline McCarthy
a month ago

Peter from Cool Zone was very polite. I appreciate the call re his diagnosis of the problem . Like knowing what it will cost ahead of fixing the problem. Also appreciate the follow up call telling us it was working and how he set the temp for us. Good way to do business. Thank you.

Margo Snyder
2 months ago

I have been using Cool Zone services for over 25 years and have never had anything negative to say a out their service. They are ALL professionals from the head of the company to the office personnel to the service technicians. All the properties I have taken care of for years have always been in good hands with Cool Zone and my clients have always been satisfied. Keep up the great work you are doing!

Michael Stanek
4 months ago

We just had our first visit on our maintenance agreement with Cool Zone and couldn't be more pleased. Janelle in the office was great to work with to get us set up on the maintenance agreement and get this first visit scheduled. Orlando, the tech who performed the maintenance and cleaning visit, was absolutely fabulous to work with. He was very cordial, thorough with the cleaning, and took the time to explain everything he did as well as the importance of filter changes and drain line cleanliness. Everything was in tip-top shape and we look forward to Cool Zone helping us keep it that way.

Donald Cox
a month ago

I recently purchased two whole house dehumidifiers and had them installed by my previous contractor. They told me that the dehumidifiers could not be hooked up to control the fans in the AC units even though the manufacturer told me they could. Cool zone came in and got the job done. It was not easy because they found some wiring issues and a few other obstacles along the way, but they ultimately got it working exactly right. They didn't duck, dodge or complain. They just worked through the issues professionally until the job was complete. I'll definitely be using them again in the future as I now have service contracts with them for all of my AC and dehumidifier units.

Bruno Guerriero
3 months ago

Cool Zone sets the standard for courteous professionalism at its best! They have resolved an issue I had with a recently built house that nobody could figure out. I not only recommend them I urge you to use them for all you air conditioning needs. Starts form the top and works its way down to each worker. Bravo guys top professionals. Bruno

Michael T (MJAT)
3 months ago

I am very, very happy with the service provided to me by Peter Ruiz and Cool Zone. Today, Peter very professionally performed a semi-annual maintenance and thoroughly checked out my 2 aging air conditioning units. Peter briefed me on the condition of my AC Units, answering all my questions and providing suggestions how to keep my AC Units operating efficiently. In addition to being very knowledgeable about air conditioning, Peter is very personable and courteous and is a pleasure to talk with ! Thank you Peter and Cool Zone.

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